Product Safety Investigator
Consumer Product Safety Commission

San Francisco, California
No longer open


  • Posting Dates
    Open: April 18, 2016 ()
    Close: May 2, 2016 ()
  • Position Properties
    General Inspection, Investigation, Enforcement, And Compliance Series
    Internal Job Number: 8460CFIWD-2016-0005
  • Organization Details
    Consumer Product Safety Commission
  • Salary Information
    $47,525.00 - $91,433.00 Per Year
    33% below average

    Pay Band: GS-1801-07/11
  • Who Can Apply?
Position Summary

Make a Career Connection! We are looking for individuals who would like to come to work for a small, independent regulatory agency dedicated to saving lives. We work very hard to protect the public from the unreasonable risk of injury and death from consumer products. Every U.S. Consumer Product Safety Commission (CPSC) employee is proud to be a part of a team that works together to assure that the products you use every day are safe. Consider a position at the CPSC as your career choice. Join the team! The Division of Field Investigations is responsible for carrying out investigative, compliance, consumer information and public affairs activities. We encourage voluntary industry compliance with the laws and regulations administered by the Commission, identify product related incidents, investigate selected injuries or deaths associated with consumer products, and implement wide-ranging public information and education programs designed to reduce consumer product injuries. We also provide support and maintain liaisons with all components of the Commission and appropriate Federal, State, and local government offices. The Division is primarily comprised of Product Safety Investigators and support staff that are required to telework full-time from home at duty locations across the country. Our goal as an agency is to assure consumer products distributed to the public are safe. Investigators serve as the Commissions front-line to the public and have a crucial role in protecting Americas families from unsafe consumer products.


SPECIALIZED EXPERIENCE: Applicants must have 52 weeks of specialized experience. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Examples of qualifying specialized experience include:

GS-7: Conduct basic investigations, interviews, and gather data in order to support cases.

GS-9: Conduct investigations, interviews, gather data, and prepare written reports in order to support and develop cases.

GS-11: Conduct investigations, interviews, gather data, and prepare written reports in order to independently support and develop cases, conduct oral presentations, and collect samples or evidence.

The specialized experience must be fully described in the duties section of your resume in order to receive credit. If you have had training or education in these areas, be sure to include that information.

In order to be creditable under the provision, superior academic achievement (SAA) must have been gained in a curriculum that is qualifying for the position to be filled.

SAA is based on (1) class standing, (2) grade-point average, or (3) honor society membership. Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. Applicants must have a grade-point average of:
a. 3.0 or higher out of a possible 4.0 as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; OR

b. 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.

These honor societies are listed by the Association of College Honor Societies SCHS Memner Societies.

GS-7: Applicants must have 1 full year of graduate level education or superior academic achievement (SAA) OR 1 year of specialized experience equivalent to at least the GS-5 grade level.

GS-9: Applicants must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related OR 1 year of specialized experience equivalent to at least the GS-7 grade level.

GS-11: Applicants must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR 1 year of specialized experience equivalent to at least the GS-9 grade level.

If you are qualifying based on education, you MUST provide transcripts. Unofficial transcripts are acceptable.

The education must be from an accredited school. Accredited Schools

Foreign Education: Education completed outside the United States must have been evaluated by an accredited organization. Accredited Organizations

All education will be verified.

Candidates must possess the Selective Placement Factor (SPF) to receive consideration for this position. The SPF required for each grade level is:

GS-7: Applicants must have experience and/or education in conducting formal, official investigations of one or more of the following types: safety investigations, fire investigations, regulatory/civil/criminal investigations, background investigations or death investigations.

GS-9 & 11: Applicants must have experience in conducting formal, official investigations of one or more of the following types: safety investigations, fire investigations, regulatory/civil/criminal investigations, background investigations or death investigations.

This position requires that the incumbent telework full-time from their residence. Telework is a condition of employment.

Prior to appointment, the selectee will be required to reside in or relocate to one of the following counties in San Francisco, CA: Marin, Contra Costa, Alameda, San Francisco, San Mateo, and Santa Clara. The area must have high-speed internet access capability.

The selectee must possess a valid State motor vehicle operator's license. Use of a privately owned motor vehicle may be required. Moderate physical exertion is required such as lifting and carrying (15-50 lbs) as well as intermittent strenuous activity such as climbing ladders, crawling, kneeling and bending.

Frequent local travel including occasional overnight travel and driving long distances is required, inside and outside the geographic area of responsibility.

You must be able to interview consumers who may have suffered a serious injury or the loss of a relative.

This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.

Travel Required
  • Occasional Travel
  • Occassional travel is required.
Relocation Authorized
  • No

You will be responsible for: Conducting inspections of manufacturers, distributors, wholesalers, and retailers who produce, assemble, distribute and sell consumer products. Traveling to on-site locations such as production plants, company offices, distribution facilities, etc. Examining production methods, product specifications, manufacturer's testing and quality control procedures, product certification and labeling. Identifying & evaluating products for potential, substantial, and imminent hazards. Determining compliance with the organization's regulations, laws, and product standards. Conducting investigations by interviewing consumers, fire and police officials, as well as other knowledgeable officials and witnesses on product related injuries and deaths. Conducting interviews of responsible management personnel. Obtaining affidavits and documents & preparing concise, factual reports. Conducting media interviews and responding to inquiries from the local media. Conducting information and education campaigns that promote consumer safety. Maintaining contact with local Congressional offices, coroners, and medical examiners. Equally as important as the responsibilities outlined above, are values such as honesty, loyalty, patience, integrity and the ability to support and respect your management, peers and subordinates.


Review our benefits

CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 10 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).

CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, teleworking, transit subsidies, fitness center, and employee assistance and wellness programs. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.
CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.

If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see more Information

This position requires a one-year probationary period.

Payment of relocation expenses is NOT authorized.

All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.

Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to being appointed to determine their suitability for Federal employment and to authorize a background investigation. False statements or responses on your resume or questionnaire can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

Additional selections may be made through this vacancy announcement.
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